Customer Success & Marketing Strategist

Jurni is building the personalized internet.

We help ecommerce brands turn every ad click into a tailored funnel—generated with AI based on who the customer is and where they came from. Instead of static landing pages, brands launch dynamic, personalized experiences that drive higher conversion, stronger ROAS, and smarter learning across campaigns.

We believe personalization shouldn’t take weeks of dev time or guesswork. Jurni makes it instant, scalable, and performance-driven.

We’re backed by top investors, work with leading ecommerce brands, and are growing fast. This is your chance to join early, move fast, and help shape the future of the post-click experience.

About the Role

We're hiring a hybrid Customer Success & Marketing Strategist to be the face of Jurni for our customers.

This isn’t your traditional CS role. We’re looking for someone who deeply understands performance marketing. You’ve probably been a media buyer, a growth marketer, or sat inside a DTC team scaling spend and testing funnels. You get what it means to chase ROAS, obsess over conversion rates, and fight for attention in a noisy world.

Now, you’ll help our customers win by launching smarter funnels, learning faster, and scaling performance with Jurni.

What You’ll Do

• Own onboarding: from kickoff to launch, make sure brands go live quickly and hit time-to-value fast

• Drive funnel success: coach customers on funnel strategy, ad-to-page alignment, A/B testing, and creative optimization

• Be the marketing brain: act as a strategic partner who understands their goals and translates them into real, measurable outcomes

• Monitor customer health: set up dashboards, track adoption, and surface expansion or retention risks early

• Bridge product and customer: collect feedback, advocate for needs, and help inform our roadmap

• Build repeatable systems: improve our onboarding playbook, internal workflows, and customer templates

How We’ll Measure Success

• Customers launch quickly and reach key milestones

• Funnels deliver improved conversion, ROAS, and engagement

• Retention and expansion metrics are strong across accounts

• Customers see Jurni as a critical part of their growth engine

• Feedback from your accounts meaningfully shapes product direction

What We’re Looking For

• 3+ years in Customer Success, Marketing Strategy, or Performance Marketing, especially in B2B SaaS or ecommerce

• Proven experience managing accounts and driving growth outcomes

• Fluency in ecommerce marketing: you know the language of funnels, ads, LTV, and CRO

• Strong communication skills: you make complex things sound simple

• Project management instincts: you can juggle multiple brands without dropping the ball

• Data curiosity: you’re not afraid of dashboards and like to dig into why things work (or don’t)

• Startup mindset: bias for action, low ego, high learning velocity

Bonus Points

• You’ve worked in an ecommerce brand or agency

• You know your way around Meta Ads Manager, Shopify, Klaviyo, or similar

• You’ve built or used funnels before and know what makes a good one work

Why Join Us

• Join a small, high-ownership team shaping a new category

• Help build something brands actually love and use

• Work closely with founders, designers, and engineers—no silos

• Competitive compensation + early team equity

• Office in Tel Aviv with a fast-moving, no-BS culture

What You’ll Get:

• Early-stage equity with real upside

• Competitive salary

• Founding-level impact and ownership

• The chance to build a category-defining product from scratch

• A culture of speed, iteration, and obsessive customer focus

Sound like you?

Apply now and help us build the future of personalized ecommerce.

Don’t meet every single requirement?

No problem. If you’re excited about this role but your experience doesn’t align perfectly with everything listed—we still encourage you to apply. We’d love to explore how you might be a fit at Jurni.